I have seen lots of mobile smartbro booths on Laguna specially on our place. They are really promoting their service eventhough they are receiving lots of complains about their service. Actually, I am thinking many times if I really need to subscribe to their service since I do not have choice. Need comments if Smart [...]

Wifi has a lot of problems… until now. there was a time when i cant connect to the internet and i reported it to their technical staff, it took them one month… and im saying 1 MONTH to visit us, and let me tell you this…. they even asked me to pay the monthly fee! [...]

Good thing i found this site! at least i have an outlet to voice out my frustrations with Smartbro after sales support. Last Friday i called the tech support to check my connectivity issues, but prior that i already made some troubleshooting just to verify if the problem is on my end. i checked the [...]

Hi if you want to change your canopy settings and read tips on how you can access http://169.254.1.1 go here: http://www.pinoyservant.com/YaBB.pl?num=1173350780/0 It helped me a lot. This is not a spam. That link has 6 pages of info including a step by step procedure w/ screencaptures and I cannot post all of them here. JustMost [...]

Hi! I am an I.T. consultant. I do have a SmartBro Internet at my home and office. I’ve noticed that there is a new type of MALWARE to disable us from using our Internet. Here are some of the common signs: * “RUN” Shortcut in the START MENU is Missing * “CONTROL Panel Closes when [...]

Take note that I got that information from:

Jerry Richardson
VP Operations
airCloud Communications
925-969-1477

Covering 1800 Square Miles with Canopy

SmartBro gave us a Five(5) days (as i recall) evaluation period and installed the smartbro connection to our house. during those five days, we were glad to have an internet connection at home, there were no frequent disconnection, no lags, downloading a 6mb file took about 30-45 minutes unlike what smartbro promises (384kbps) the download [...]

The trouble with SmartBro is not the speed of its internet connection but the speed of its troubleshooting. I’m a new SmartBro subscriber and had SmartBro installed in my father’s house a month ago in San Fernando, La Union (The service contractors came at around 8:30 p.m. on a Saturday, imagine that). A week later, [...]

I’ve installed a router lately and I’ve noticed my DL speed went up. From the usual 30KB/s to 65KB/s, I can now download around 100KB/s to 270KB/s, sometimes it tops 420KB/s depending on source.

I would like to tell you a story of my life when i started using SmartBro. SmartBro gave us a Five(5) days (as i recall) evaluation period and installed the smartbro connection to our house. during those five days, we were glad to have an internet connection at home, there were no frequent disconnection, no [...]