I guess, as all of us here are current Smart Broken subscribers, you probably know what’s plaguing this poor excuse for an Internet Service Provider since last week from this post’s date; the frequent timeouts of their DNS servers.

What I’m perplexed about is this; why is it happening? Do these self-proclaimed technological wizards that handle Smart’s networking equipment and system never prepared themselves for such an occurance? Seeing as their marketing department seems to be so impressed by their work that they keep getting new victims… er, subscribers for their 7x faster than dial-up internet connection. Did they actually think that they’ve set-upped a very stable system that can handle this much load? Are they scratching their hairy bottoms right now trying to figure out what’s wrong with their servers? Or do they just not care, as long as they get their paychecks every month?

Now if you [I'm addressing the SMART people] do know what the problem is, are you doing something to resolve it? And if you do resolve it (and I know that we, your customers, are praying that you do), are you creating measures to ensure that thsi sort of thing doesn’t happen again? Or are these questions too much for your brains to comprehend?

These are just some of the questions that ran through my head trying to understand, in any logical sense that I can find, as to what these people from Smart are thinking right now.

As for our dilemma right now, I actually found a small article on the web about it, and I wish to share the find[ click here ].

So many questions, will they be answered though? What’s your response, SMART people?

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