Comments on: Who Breached the Contract? http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/ Misfortunes of Smart Wifi and Smart Bro Customers Tue, 06 Jan 2009 14:21:48 +0000 http://wordpress.org/?v=2.6.5 By: reign http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-189056 reign Fri, 19 Dec 2008 04:37:57 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-189056 idk maybe dahil sa location? ung mga kaibigan ko sabi din nila mabagal ung internet nila... buti skin ung base tower nasa likod ng bahay ko... ung connection umaabot ng 3mbps, try nyo i tweak ung canopy settings idk maybe dahil sa location? ung mga kaibigan ko sabi din nila mabagal ung internet nila… buti skin ung base tower nasa likod ng bahay ko… ung connection umaabot ng 3mbps, try nyo i tweak ung canopy settings

]]> By: Roms http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-185704 Roms Tue, 09 Dec 2008 14:27:36 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-185704 Bat ang bigay na connection ng smartbro is not what is advertised? Bat ang bigay na connection ng smartbro is not what is advertised?

]]> By: SadistaMaster http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-182496 SadistaMaster Wed, 26 Nov 2008 16:52:05 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-182496 hay sa wakas 1 month na lang tapos na ang smart bro... hayaan nyo magkikita din kme sa impyerno. hay sa wakas 1 month na lang tapos na ang smart bro… hayaan nyo magkikita din kme sa impyerno.

]]> By: maldita http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-173818 maldita Mon, 03 Nov 2008 14:13:25 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-173818 ito po pala ang email ko pakisend naman po ang sample ng letter maawa na po kayo.. geslani_16@yahoo.com ito po pala ang email ko pakisend naman po ang sample ng letter maawa na po kayo.. geslani_16@yahoo.com

]]> By: maldita http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-173817 maldita Mon, 03 Nov 2008 14:12:35 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-173817 mga sir, ako ilan beses na ako tumatawag sa smartbro kasi nga lagi ako wala koneksyon, umambon lang nawawala, kumulog ng onti nawawala, kumulimlim lang ng onti nawawala.. tuwing tatawag ka sa hotline nila nde ata alam ng helpdesk nila ang gagawin.. kaya nun 1st month pa lang nde ko na binayaran eh lagi nga ako wla koneksyon bakit ako magbabayad.. ngayon eto na 2months na nagpapadala ng bill.. susme naman maniningil sila ng ganun ang services nila.. mind you pala people.. yung friend ko natapos na nya yung lock in period tapos after 2mnths sinabihan na nya ang smartbro na putuin na, so hindi na siya dapat padalhan ng bill diba? aba ngayon daw may 4mnths pa na sinisingil sa kanya with matching letter na ng attorney na pinapabayaran ang 4thou, tapos wala pa tigil ng kakatawag sa bahay nila ang mga taga smartbro.. ayoko mangyari sa akin ito patulong naman gumawa ng letter para sa account ko na pinaputol ko na pero tuloy tuloy pa ang billing sa akin.. ayoko naman magbayad dahil hindi ko na nga siya ginagamit.. pls help.. thank you in advance! mga sir, ako ilan beses na ako tumatawag sa smartbro kasi nga lagi ako wala koneksyon, umambon lang nawawala, kumulog ng onti nawawala, kumulimlim lang ng onti nawawala.. tuwing tatawag ka sa hotline nila nde ata alam ng helpdesk nila ang gagawin.. kaya nun 1st month pa lang nde ko na binayaran eh lagi nga ako wla koneksyon bakit ako magbabayad.. ngayon eto na 2months na nagpapadala ng bill.. susme naman maniningil sila ng ganun ang services nila..

mind you pala people.. yung friend ko natapos na nya yung lock in period tapos after 2mnths sinabihan na nya ang smartbro na putuin na, so hindi na siya dapat padalhan ng bill diba? aba ngayon daw may 4mnths pa na sinisingil sa kanya with matching letter na ng attorney na pinapabayaran ang 4thou, tapos wala pa tigil ng kakatawag sa bahay nila ang mga taga smartbro..

ayoko mangyari sa akin ito patulong naman gumawa ng letter para sa account ko na pinaputol ko na pero tuloy tuloy pa ang billing sa akin.. ayoko naman magbayad dahil hindi ko na nga siya ginagamit.. pls help.. thank you in advance!

]]> By: penny ante and up dealer s choice poker by jacoby oswald http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-172803 penny ante and up dealer s choice poker by jacoby oswald Fri, 31 Oct 2008 12:21:50 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-172803 <strong>penny ante and up dealer s choice poker by jacoby oswald...</strong> considerately diversifies shrill ... penny ante and up dealer s choice poker by jacoby oswald…

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]]> By: insurance quotes for dodge ram b250 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-168968 insurance quotes for dodge ram b250 Wed, 22 Oct 2008 17:55:35 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-168968 <strong>insurance quotes for dodge ram b250...</strong> predisposition anesthetically locker ... insurance quotes for dodge ram b250…

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]]> By: RUSTY http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-168206 RUSTY Tue, 21 Oct 2008 13:38:41 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-168206 kakakabit lng ng SMARTBRO nmin daming reklamo pla mejo ok pa nman so far. just incase magloko na sha pasend nman sa e-add q sample letter ng request for termination chaka pakikwento nman briefly kung naging maayos naman termination, ung result... zadistah_pzychoward16@yahoo.com xe kung halos 90% ng subscribers e nakakaencounter ng ganitong problem, malamang mangyari rin samin to... sana nagtanong tanong muna aq about smartbro... kung meron man mga big bosses ng smart na nakakabasa ng mga feedbacks, kesa mag alisan kme lhat, e ayusin nyo sistema nyo. wag naman ganyan xe pinaghihirapan namin ung perang binabayad/ibabayad sa inyo... di lang kme nagiinternet for pleasures, we also transacts business through internet, kya kelangan nmin ng magandang connection, magandang serbisyo... kakakabit lng ng SMARTBRO nmin
daming reklamo pla
mejo ok pa nman so far.
just incase magloko na sha
pasend nman sa e-add q sample letter ng request for termination chaka pakikwento nman briefly kung naging maayos naman termination, ung result…
zadistah_pzychoward16@yahoo.com
xe kung halos 90% ng subscribers e nakakaencounter ng ganitong problem, malamang mangyari rin samin to…
sana nagtanong tanong muna aq about smartbro…

kung meron man mga big bosses ng smart na nakakabasa ng mga feedbacks, kesa mag alisan kme lhat, e ayusin nyo sistema nyo. wag naman ganyan xe pinaghihirapan namin ung perang binabayad/ibabayad sa inyo… di lang kme nagiinternet for pleasures, we also transacts business through internet, kya kelangan nmin ng magandang connection, magandang serbisyo…

]]> By: Noli http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-164425 Noli Tue, 14 Oct 2008 08:07:23 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-164425 Hello, I also experienced how smartbro sucks. I applied for the service last May 2008 and the connection is okay. But long after 5 days, Smartbro in my place totally not serviceable up to now due to the typhoon "Cosme". Waiting for the connection to be back and fix by smart, i called so many times on their service hotline *1888 and unfortunately, they said the tower of Smart for smartbro line is still down up to this date. Hello,

I also experienced how smartbro sucks. I applied for the service last May 2008 and the connection is okay. But long after 5 days, Smartbro in my place totally not serviceable up to now due to the typhoon “Cosme”. Waiting for the connection to be back and fix by smart, i called so many times on their service hotline *1888 and unfortunately, they said the tower of Smart for smartbro line is still down up to this date.

]]> By: Eduard http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-162902 Eduard Sat, 11 Oct 2008 09:51:38 +0000 http://www.smartwifi.org.ph/customer-complaint/who-breached-the-contract/#comment-162902 Na feature na nga yan sila sa Probe Team wala parin nagyari...Kahit sa NTC pa papatulogin lang nila reklamo natin..Ako one month lang connection ko at pina disconnect ko at wala akong binayaran sa termination fee nila na 10,000 ang ginawa ko sumulat ako sa Smart for disconection and ipa waived and ang termination fee add niyo ito sa letter niyo if gagawa kayo subokon niyo lang baka makatulong kasi karapatan natin yan. In addition, the reason I was attracted to SMARTBro is you advertisement that says: 1. Its 7X faster than dial up and Anytime, Always on, Unlimited Internet Access. 2. Best value for your money. Regarding this advertisement, based of the RA7394 or Consumer Act of the Philippines Title III - Protection Against Deceptive, Unfair and Unconscionable Sales Acts or Practices; Chapter 1 Article 48 to 52. I’ll just want to highlight Article 50 Prohibition Against Deceptive Sales Acts or Practices. - A deceptive act or practice by a seller or supplier in connection with a consumer transaction violates this Act whether it occurs before, during or after the transaction. An act or practice shall be deemed deceptive whenever the producer, manufacturer, supplier or seller, through concealment, false representation of fraudulent manipulation, induces a consumer to enter into a sales or lease transaction of any consumer product or service. Hope this could help. Na feature na nga yan sila sa Probe Team wala parin nagyari…Kahit sa NTC pa papatulogin lang nila reklamo natin..Ako one month lang connection ko at pina disconnect ko at wala akong binayaran sa termination fee nila na 10,000 ang ginawa ko sumulat ako sa Smart for disconection and ipa waived and ang termination fee add niyo ito sa letter niyo if gagawa kayo subokon niyo lang baka makatulong kasi karapatan natin yan.

In addition, the reason I was attracted to SMARTBro is you advertisement that says:

1. Its 7X faster than dial up and Anytime, Always on, Unlimited Internet Access.
2. Best value for your money.

Regarding this advertisement, based of the RA7394 or Consumer Act of the Philippines Title III - Protection Against Deceptive, Unfair and Unconscionable Sales Acts or Practices; Chapter 1 Article 48 to 52. I’ll just want to highlight Article 50 Prohibition Against Deceptive Sales Acts or Practices. - A deceptive act or practice by a seller or supplier in connection with a consumer transaction violates this Act whether it occurs before, during or after the transaction. An act or practice shall be deemed deceptive whenever the producer, manufacturer, supplier or seller, through concealment, false representation of fraudulent manipulation, induces a consumer to enter into a sales or lease transaction of any consumer product or service.

Hope this could help.

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