One Response for "This is my connection..courtesy of SMART"

1. shaggy master May 29th, 2006 at 8:08 am 1

   yes i got thesame problem as yours somebody from the smartwife came to our subdivision and offer the smart wifi. they keep on assuring that they have a good and fast connection and service. after they installed the thing i had a good connection for 3 days only and for almost 2 weeks it was really worst. i had thier staff come to my house and fixed the problem i was so dissapointed i even talk to them and asked them to terminate the contract if they cant give a good service so they offer me to give a rebate for the days that i didnt get to used thier service and they had to put the antenna on a high pole to solve the problem. well it really did help i had to used the internet connection and it solve the problem. when it was time for the billing period i was asking for the rebate that they had me sign on they promise me on the next billing date they will processed the rebate adjustment. but as to my dissapointement they just offered a 64.00 rebate for the 15 days that i didnt get to used thier service connection. can you imagine you will have to pay them 988.00 per month and you only used thier service connection for only 13 days and they will offer you a 64.00 pesos rebate.. . Oh this WIFI people .. Do you know that youre taking advantage of youre custumers? Is that how you really do business?