4 Responses for "Successful Disconnection/Complaint"

1. marts0923 July 18th, 2006 at 8:14 am 1

   Ako po! I don’t know about these legal stuff though but I was able to successfully have my subscription terminated on my own without the 1-year lock. The key thing I believe is to have everything documented. These include the specific details on the service outages, calls made to the pathetic customer service (assuming you actually get through!), times/dates the calls were made, whom you talked to, what he/she answered (specially that rigmarole on technical activity at the base station!), etc. In short, build the case.

2. gaucho September 5th, 2006 at 12:40 pm 2

   hi guys… another DISGUSTING story of a SMART WIfi
   i just paid two months of subscription fee.the cust care agent told me that , even though if i have already finished my ONE year CONTRACT last april….i still need to pay the balance starting from APRIL-AUGUST…..AUTOMATIC DAW CONTINUE NILA ANG CONTRACT MO MASKI HINDI MUNA GINAGAMIT SERVICE NILA.dyan nalang nila dinis connect service ko after i settled the account.sabi pa nila na, they will continue to billed you FOREVER not UNLESS pumunta ka sa kanila DISSERVICE CENTERS…..WALANG HIYA TALAGA SMART NA TO’.MAKARMA SANA SILA. SANA …MAPURASAHAN ‘TONG COMPANY NATO…….KAHIT SA ANUNG PARAAN.WALANG HIYA TALAGA……SMART WIFI/SMART BRO …SUKSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

3. Á÷Ë®Ïß April 11th, 2008 at 4:59 pm 3

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4. ChickenWingsZ May 11th, 2008 at 7:16 am 4

   So where to do we send the letters for complaints?? thru email b un? i don’t know how…help please…