Misfortunes of Smart Wifi and Smart Bro Customers
Have been trying to get Smartbro internet to function since Oct ‘06, its now July. Guess I’ll just have to wait out the ironclad contract so I can stop paying monthly for service I can’t receive.
Smartbro internet presently starts about 1000 AM daily and goes off about 2 PM. That gives me a 4 hour window to do whatever I can. The rest of the time it just doesn’t work. Have tried 2 different computers and then had the parts tested for both pc’s , then had them updated with advanced OS’s. Its not my equip., its the service that’s faulty.
Or……Smartbro sold more broadband than they could service (too many clients). Weekly calls to Smartbro has gained very little improvement. It just don’t work, and I’m still paying!
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6 Responses for "Smartbro Service"
Ganon talaga cguro, mabilis pag konti lng ang user na connected sa internet.. baka over populated na yung base station na kinukunan mo ng signals
exactly. That is the reason why I am still looking for an alternative for this Bro thing. Btw, from what location are you in? not sure if in Cabuyao, the service is good.
Try changing your canopy color code, it worked for me.
the same with me,I change the canopy color code and it really works with my computer…I didn’t experience disconnections anymore…Tnx 4 d wonderful advice n ideas,I appreicate it much…
Well I just subscribed to Smart Bro las January because of the free installation promo. And like all of you guys here, I was extremely irritated with the package (laggy connection, crappy customer support, IP address acquisition, etc)..
But the part I am most irritated about is the packet loss of 30 second ocurrence.
I observed the problem and looked at every detail as to what was happening.. and I traced it that the main cause of my packet loss is whenever a bew user logs in the AP (go to your canopy settings page. Go to tools then AP Evaluation. Then the look at the SectorUser Count.)
anyways.. here is a pic of the occurence since I am bad at explaining things in english… yet alone tagalog
See it here
BTW, i can access 4 color codes. 3 of them has this problem. The 4th one is consistent in connection but only has 100kbps connection (roughly about 10 - 11 kbps download speed). Why cant they make it consistent and at the same time 300kbps? What a bunch of cheap asses.
omski, how to change the canopy color code? thanks.
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