11 Responses for "SmartBro connection after the storm last week.."

1. JDM1 August 21st, 2007 at 4:26 am 1

   baka nawala sa alignment. just ask for a service team to visit your place to check everything (antenna, base station, etc.)

   or if you’re into DIY then you could change color codes and alter your Canopy’s settings.

2. frandrew1026 August 21st, 2007 at 4:47 pm 2

   hindi naman ako nagkaproblema sa connection ko after nung bagyo. though siguro swerte lang talaga kami dun sa subdivision namin..

   pero meron mga times na wala talaga kaming connection (around 2 to 3 times pa lang), pero after an hour or so, back to normal na ulit yung connection.

3. psycrow August 21st, 2007 at 7:28 pm 3

   ako din hanggang ngaun. nagka prob net nmin dahil nwawala wala ung connection nmin papunta sa basestation nla.. ang gnawa nag palit ng antenna pati tnaasan pero ganun parin… ang gnawa nla nag palit ng basestation.. imbis na ung sa main… ung sa may 2lay ang gnamit.. un nga naging stable na ang net pero grabe.. ambagal mxado….

4. viperteens August 22nd, 2007 at 2:42 pm 4

   ako nmn po after the typhoon ala nmn nging problem so far,almost mag 1 1 year na ung connection ko but d nmn ngkakaproblema.im from pasig.cguro dahil sa maganda ang pag kakalagay ng antenna and nasa kanto lang namin ang base station at line of sight cya tlga.isa pa after i configure my canopy antenna na reach ko ung 384kbps connection pumapalo pa nga cya kng minsan ng 400kbps.

5. tick.er August 23rd, 2007 at 10:54 am 5

   384kbps = 96KBps

   i’m also from montalban, rizal near the mercury drug, my canopy has a line-of-sight orientation to the base station a kilometer away, since it was setup last May 2007 and i did some tweakings i got an average/steady speed of 300-400kbps = 75-100KBps. but not until this last typhoon, since tuesday my connection was intermittent and was averaging from 0-50kbps = 0-12.5KBps and sometimes getting a spike up to 100kbps = 25KBps (kung kelan nawala ung ulan don naman nagkaganito). I’ve done some test to find out whats happening, and base from the results is that my link to my base station was perfect, i wonder that the problem is from the base station itself connecting to their main line (something like that), then i called the very popular number for smartbro subscribers “*1888″ (as always, you have to wait several to almost 15mins of that sick song “maghihintay ako”), upon answered by a CSR you have to give your name and account number then i asked several questions then told me to do several things to find out where and what the problem is. i’m no getting satisfied with the response and my ear is getting hot for staying more than 30mins of call so i just ended by saying yes to all the questions she asked like i will be contacted by their support etc. etc.

   and till now nobody contact me and still my connection is at worse. i can’t even attached a 1mb file to my e-mail.

   there is a net cafe whose using smartbro near my place and is also experiencing same slow connection speed.

6. tick.er August 23rd, 2007 at 12:06 pm 6

   pano mag-apply ng rebate?

7. tick.er August 23rd, 2007 at 4:38 pm 7

   im sorry for the earlier post which i only divided 384 into 4

   1 Byte = 8 bits

   284kbps = 48KBps

   please do the math na lang don sa nai=post kong mga speeds

8. tick.er August 23rd, 2007 at 4:39 pm 8

   OMG :O

   384kbps = 48KBps

9. DexterZ August 24th, 2007 at 3:37 pm 9

   WTF! I’M ONLY HAVING 26.8KBPS FROM QUICK FIX SPEED TEST

   - Smart Bro Plan999
   - Cainta

10. Infectus September 4th, 2007 at 12:26 pm 10

    I’m from Pagadian my bandwidth drops 80% from 8am to 11pm, i can only enjoy faster speeds from 11pm to 8am. The trouble is ‘D NA MATAWAGAN *1888′ NUMBER ERROR!!!! D AKO MAKAHINGI NG COSTUMER SUPPORT.

11. ace August 19th, 2008 at 10:50 pm 11

    ung smartbro connection ko nag puputol putol I’m from Laguna almost 1year n ko gumgmit ng smartbro and wala nmn problema before ngaun lng sya ok nmn ung connection ko dati nkkkuha ako ng 300-380kpbs.