We moved last february 1 and until now the internet service hasn’t been taken care yet. The equipment’s still in the old place and nobody has even bothered to call to inform us of what’s going on. I already went to the wireless center thrice and all i can get is them saying that they will be following it up. I already called the customer service thrice too and get the same thing. The customer service reps were nicer though and i can really feel that they wanna help and were really trying to do something about it. But it would be much nicer if people in every department will do their job… effectively and efficiently.

FYI: When I ordered for the service, it got installed in less than a day. And I’m just wondering why it’s harder to move it. Another thing, i am tempted to order globe’s internet service. And oh by the way, i think smart got too excited to install our service that they forgot to have us sign a year of contract with them.

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