Let us all join forces and apply for rebates/refunds by calling *1888 and press 1 everytime we call to tech support and they say there’s a technical problem/activity. The more the merrier. At least we can financially make our point as a collective body and our numbers would make a dent in the company’s income. That’s one way to get back at Smart Broken.

However, you should make the call center agents admit that the problem is on their side otherwise no rebate will be granted. The technique here is to show them that it is really their problem and not caused by anything on our machine / POE.

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