Good day! I am new to this chronicle. I had my SMART BRO connection 2 weeks ago. So far the service is uninterrupted however my problem is with regards to the speed of the connection. I am averaging 100kbps a far cry from what SMART promised on their advertisements. Sometimes it goes up to 200kbps but never reached the 300+ plateau.

Is there anything I need to do (except calling their “NOT SO technical support”) to address this problem.

MABUHAY PO KAYONG LAHAT!

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