10 Responses for "New Installed SmartBRO"

1. hammer2k2 June 25th, 2006 at 9:30 pm 1

   Ako ok siya for 5 days after noon hell na hanggang ngayon. Average speed is 80kbps to 120kbps all throughout the day except from 4am to 11am. These times lang talaga umaabot ng 300+kbps ang connection nila. Pag hindi pa sila nagimprove pag natiis ko pa hanggang end of lock-in disconnected na to. Pag di ko natiis ewan ko na lang…

2. vinson June 26th, 2006 at 10:40 am 2

   Hayyyyyyyyyyy… Alam mo ako din nung una akala ko magiimprove ang service nila, pero I proven myself wrong… Imagine ha nawawalan ako ng internet kapag gabi, at every weekends naman ang bandwidth ko ay 110kbps lang (testmy), at madalas disconnected kapag tanghali,,, I already send an email complain sa NTC pero hanggang ngayon ganito pa rin walang IMPROVEMENT!!!

   KARAMAY MO KAMI!!!

3. Alvin_Miguel June 26th, 2006 at 7:04 pm 3

   1 year na me na Smart WiFi subs.. and to-date over 80GB of downloaded MP3s and Movies..etc na ang na-accumulate ko.
   Indeed there are days/nights that you experience intermittent connection. But guys, didn’t you realize, or have you realized - it is WIRELESS. Same thing that happens sa mobile mo, low signal at times, lag ang text, noisy voice signal…
   Same thing you might experience sa WiFi..

   But mind you guys, happy ako.. In fact my PC is always on kase my household are hooked already sa PC ko…
   We are able to talk to my bro in Alaska. LAking tipid kase YM voice and webcam.
   Research are done sa google na/internet..
   Useless na books ng mga pamangkin ko..

   My location: Paco-Pandacan Area.

   So guys, chill! ok..
   Think of the positive side…
   Eto naman, 5mins lang kayo na-disconnect fuming mad na agad..
   Syempre, birhtpains yan. New service pa lang in the philippines. Eh ano alternative niyo sa WiFi..
   Sige nga…

   Cool guys…

   Alvin…
   Happy Bro Subs

4. vinson June 27th, 2006 at 8:39 pm 4

   @Alvin_Miguel

   i think it depends upon the area,,, Are you near to the Smart Base Station??? because me im 2.6 km away from the Base Station.

   But my problem with Smart Bro have never been fix,,,

   Problems:
   1. When it rains i get disconnected.
   2. At night i get disconnected (Every night yan)
   3. Every weekends my bandwidth is very low (pluctuating)
   4. I have to wait morning to get my internet connection back.

   I am happy for you because you never experienced our current situation and problems…

5. asiancrip July 1st, 2006 at 5:55 am 5

   walang kwenta tlga!!masmarami pa yung disconnected ko kay sa connected….nagsisi tlga ako..tae!!! patanggal ko na nga pagkatapos ng contract.puro sakitlng ng ulo.di kagaya ng lucky me maraming benefits.U

6. cympaulife July 4th, 2006 at 8:20 pm 6

   hmmmm kung alam nyo maglipat ng access point baka may magawa kayo kaso medyo matrabaho

   Sa tingin ko kasi base sa nabasa ko sa net d2 sa mga to nakadepende kung ok connection mo

   1. RSSSI = at least 500
   2. Jitter = 0 - 4
   3. Download Efficiency = 90% up
   4. Upload Efficiency = 90% up
   5. No. of Users sa AP (access point) = less than 10 para ok

   medyo mahirap nga lang mag-adjust ng antenna at maghanap ng ibang AP. Unang-una dapat alam mo kung pano pasuking yung canopy settings. Kung alam mo na dapat may katulong ka sa pag adjust. Hanapin mo pinaka ok na access point base don sa mga values sa taas. Tapos test mo connection mo.

   Sa akin medyo naka tsamba may nakita k access point na malapit sa amin at ako lang ata ang user kaya solo ko sya hehe
   dami kasi obstruction buti may clear line of sight mula sa bubong namin. Ako narin gumawa ng paraan para mataas yung
   antenna.

7. Genkuro July 17th, 2006 at 8:27 pm 7

   To Cympaulie and all Smartbro BroadBLAND users:

   Hindi lang nakadepende sa binigay mong data ang ganda, bilis at efficiency ng

   connection natin.

   Eto naman ang data ng connection ko:

   1 RSSI = 800 to 1000 (Optimum yan)
   2. Jitter = 0 to 1 lang (Optimum ulit yan)
   3. Download Efficiency = 100%
   4. Upload Efficiency = 100%
   5. Number of Users per AP = 3 lang kami

   Ganda ng stats di ba?

   Pero speed ko from 0.1Kbps to 120 Kbps (most of the time)

   Every 3 to 5 days Mag-spike siya up to 512 Kbps, minsan mas mataas pa

   tapos babagsak na naman after a few hours of spiking. Or worse mawawalan

   ng connection entirely.

   Kalokohan yung line of sight. You must know that these SMART wireless

   internet transmitters use microwave. Ibang signal frequency at antenna yung

   ginagamit ng cellular technology. Kalokohan yung sinasabi nila na cellular

   network ang ginagamit nila for our connections. Ang totoo, yung tower lang

   ang ginagamit kasi doon nakakabit yung transmitter for our wireless internet

   service. Kaya kahit ano yang nakaharang as long as hindi reflective metals sa

   footprint nung transmitter tatagos at tatagos yan papunta sa antenna mo.

   Example ko diyan yung mga OB Van ng mga TV Stations. They use

   Microwave. As long as these vans transmitters can produce enough juice,

   aabot at aabot yan sa TV Station nila. Kung hindi, Iba-bounce nila yan sa isang

   relay station to re-transmit papunta sa destination either by satellite or optic

   cables.

   Ang main culprit talaga bakit mabagal ang connection nating users.

   KASUWAPANGAN! Grabe sila maghati ng Bandwidth. Ilang beses na

   nagpunta Engineers mismo ng SMART sa akin para tignan kung ano ba talaga

   problema. It just so happens na sa communications din nakalinya business ng

   pinagtatrabahuan ko kaya well versed ako kahit hindi ako communications

   engineer. So napaamin ko Engineers nila na Bandwidth Split nga ang tunay na

   problema natin. Kaya kung mas marami ang gagamit at one time. Ma-i-isplit

   yung bandwidth sa lahat ng online at that time.

   Bakit di kaya natin alamin kung gaano talaga kalaking Bandwidth ang binigay

   ng NTC sa MERIDIAN TELEKOMS for this Wireless Broadband Service.

   MERIDIAN was bought by SMART (100%) at wala akong nabalitaan na

   nga-apply ang SMART sa NTC or DOTC ng allocation for bigger Bandwidth

   for Smart Wi-Fi now Smartbro. Ang ginawa lang nila, they made the package

   to connect ATTRACTIVE with bigger bandwidth (daw). Dati 2X than dial-up

   lang ngayon up to 7x (daw). Pag nakuha mo yung data, divide mo yun sa

   actual number of users (subscribers). Whether online or offline. Yun ang

   magiging actual allocated bandwidth mo. Of course kung kokonti ang online,

   bibilis ang connection mo.

   Sa tingin ko the bandwidth is so small that we users suffer kahit sakto bayad

   natin. At para disimulado, yung speed burst nila, rotated every 3 to 5 days.

   Siyempre pag nagreklamo ka. Usual sagot ng CSR, “may technical activity sa

   base station…” By the time ma-resolve yung problem naka-tatlong araw na.

   After that. Babagsak ulit. Then the cycle rotates again. Subukan ninyong

   mag-observe sa speed ninyo kung hindi tama ang hinala ko. Idagdag mo pa

   diyan na napaamin ko na yung huling engineer na nagpunta dito sa bahay na

   yun nga ang problema at yung mga CSR nila walang idea sa sinasabi nila sa

   nagrereklamong subscriber kasi scripted na yung response nila.

   Try ninyo ito sa command line ng OS ninyo:

   c:\> tracert [IP address]

   Wag na kayong magulat kung makita pa rin ninyo pangalan ng MERIDIAN

   TELEKOMS kasi nga kung nag-apply ang SMART ng Bagong Bandwidth

   Allocation, dapat SMART na lalabas diyan. Kaso hindi. So that means,

   approved bandwidth allocation pa rin ng MERIDIAN yung pinaghahati-hatian

   nating lahat.

   To Alvin_Miguel: Good for you at satisfied ka sa connection mo. Pero sa

   mga gaya namin na dito nakasalalay yung hanapbuhay, ibang usapan na yun. Sa

   amin SPEED and RELIABILITY is a VERY BIG issue. Just try downloading a

   sensitive packet of about 50MB na data tapos nasa kalagitnaan ka na

   madi-disconnect or mag-e-email ka sa isang client mo pero dahil sa sobrang

   baba ng bandwidth hindi ka makapasok sa e-mail server or babalik yung

   e-mail with errors. Di ba sakit sa ulo? At mabuti sana kung 5 minutes lang

   yung download and upload problem mo. Hours pa kung minsan. At kailangan

   ulitin mo ulit sa umpisa yung download dahil hindi na reliable yung data na

   napre-download mo na. Nasaan na yung promise ng SMART na up to 7X

   FASTER THAN DIAL-UP? Nasaan na yung promise na “ALWAYS STAY

   CONNECTED”. YUN ANG BINABAYARAN MO. Think about it.

8. lexart July 20th, 2008 at 11:56 pm 8

   GUYS NAKIKIRAMAY AKO SA INYO.. but technically depende sa location where you’re at. I live near Sampaloc, Welcome rotonda where PLDT tower is located at and nakatapat ang smart bro ko sa tower kaya rain or shine mga friends hindi ako nawawalan. I am using canopy kaya stable sya. I don’t know about the portable one kung ok sya but as far as i know, para syang cellphone na paibaiba ang strength ng signal. So in short, depende sa place.

9. manix21 August 17th, 2008 at 4:38 pm 9

   All I can say is, I’ve been with Smart Bro for more than 2 years now, and I hate their service. Too bad I have no other choice than Smart Bro. I’ve had horrible customer service experiences with them. My connection gets disconnected every few hours and when it connects it doesn’t properly acquire network settings, so I would usually have to wait about 30 minutes before I can get a decent connection to the net again. I called Smart Bro and they just had me monitor my service for 24 hours after I’ve been calling them day after day for the past 2 weeks… I’ve just given up… Their service sucks and I’ve been telling everyone I know about it.

10. yesyesyes August 17th, 2008 at 7:46 pm 10

    manix21

    built-in lan card ba yang pinagsaksakan nang utp cable mo dyan sa computer mo>??