Misfortunes of Smart Wifi and Smart Bro Customers
Hi hello..How are you Smart’s Engineers?..I would like to inform you that my Smart Wifi connection is very weak..I mean it takes for me 30 minutes to 1 hour before I could connect to the network. It seems that my signal level at my site is very weak or maybe the one who install have mistakenly analyze my MAC address…I mean he had mistook my the MAC address to IP conversion of my unit…It seems like that…as what I had understand with your set-up…Is it?
Can you possibly help me out this long confusion of mine..Are you bold enough to face the problem that I have….I hope you guys could slake of my needs as your customer..Hope you do so…Hello again Smart Engineers..Wake up!!!!!!!!!!!!Here the little voice at the wilderness of your subscribers….I already ask help from your Customer Care…All are innocent of my problem..What the….are they?Are they really technically knowlegeable situation network problem?….I always hear default answer…goto the control panel and find network icon..so..so…press the repair button..so..so..And to make myl location known, I am from Lapu-lapu City, Cebu..I already inform Smarts Cebu Engineers but seems no response from them..The worse case of them
I tried to contact Meridean Personnel but I can able to contact them..Where are they?
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3 Responses for "My Smart wifi connection is weak"
Good day! Please check our smart bro connection under the account of Roland Dotillos Presillas with acct. # 1010556368. The pipes which hold the “antenna” was damaged/broken due to rust. This will affect much to our internet connection which now becomes so slow or weak and mostly it has no connection at all. This was already reported personally to Smart office – SM Cebu Branch yesterday but still nothing repairs on it. We do hope that it will be prioritize and not to suffer us as an end user.
Thank you.
@rhanel prescillas
I would say it is better to pay somebody to fix that mast (tubo) for you rather than waiting for those smart(?) guys. You have to pay those smart tech guys anyway. Its simple. Just replace the ‘tubo’. Keep the canopy facing it’s original direction (the tower) and you can make it higher if you want to have a better reception.
I would like to ask if somebody here knows why is no internet in sta.fe bantayan and madridejos plssssssss help me…..
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