Misfortunes of Smart Wifi and Smart Bro Customers
For the heck of it.
Hi, I’m Carina from cebu. I went to globe to had an internet connection but the slots were full they just let me wait for about 2 weeks and when I went backs they say its not possible.
Anyways, went to Smart and with a big smile, yup! It will be installed right away since i was early and installers are there, I paid the 1,999 pesos to get going. I hurried and sketched everything, they contacted me and at the end of the day it was installed.
Now here’s the cracking head thing, the installers just left the wires anywhere of the place hanging and the most beautiful of it all is, they cannot use the internet due to my laptop configuration.
They say they cant fix it and the next day they disappeared. They said they will refer me to a person named WILLIAM who will help me solve this pain in the ass.
Well, I waited patiently… the next day the William guy texted me, telling me of such silly prep knowledge of computer.
He texted me and said that it can be reprogrammed or else i can never use my internet…. “JUST READY THE 3 THOUSAND PESOS, COZ IF NOT, I’M NO PAY NO FIX!” he said he’s the only one who can fix it. He texted me more stuff I couldn’t read/take it anymore since my blood is rising to boil.
I wanna get my gun and kill him anyway, after a week I called my friend from higher years who are working now and they fixed my problem in an instant. I didn’t even have to pay a single cent.
I don’t have a grudge against Smart. In fact the representatives are friendly and accurate, except for that William, which I pray will be reprimanded accordingly (scum bag).
See how money shines in front of their faces. What a degrading thing for that guy, he made a mess, a bad reputation to Smart.
Smart for money perhaps.
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5 Responses for "Money down again"
honestly i think globe is better.. i tried to apply to globe also a few months ago and they tell me to call for about a week.
i did not receive a call but they contacted me a month later.. the delay seems to be that they are checking the ditter speed and air speed condition from my place.
they are also checking for any possible transmission problems..
the verdict is that i either wait for another 3 months to complete the case study since they can be potential problem on the transmission to my home pc..
in the end.. i was informed that they cannot give me a wireless internet since the base is almost full and they spare some slots to be free to avoid service interruption due to network overload.
smart on the other hand will always accept your application even if they core system can no longer handle the load.
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when i applied, there are only 17 smart wifi users in my area.. now that the subscribers grow in number.. and the system starts to overload, they now have a generic response that your antena is in problem.
i hope they think of there answers first becoz there are people who are subscribe to the system which are network and system engineers also which can understand what want wrong..
I like wired dsl provided by globe. It is the no.1 dsl provider in manila as of todaya since mabilis ang net nila compared to pldt wired dsl..
pero yung Speak n surf i haven’t tried one yet no the wired dsl pero since wireless yung globe speak n surf i think it still depends on the signal strenght so better get a wired dsl ng globe, no hassle ka pa
smart certainly is there for the money - try to disconnect and they will tell you you signed up for one year and it’s on the agreement.
I think that WILLIAM is not from Smart and the contractor just want some fast money and they are in cohorts with that guy W. Those kind of ppl help aggravate the problem with Smart Bro. If you want to pin that W guy, post his number.
GLOBE Speak And Surf, Its The Best Offer You Can Get Coz:
1. 995 Fix Monthly Bill for the wireless landline, sms and internet
2. You Get 500 Free Text Outgoing For Globe And Touch Mobile User
3. They Can Text Reply To Your Wireless Handset
4. It Is Bundle With Internet Unlimited Use, 256kbps
5. You Can Bring Your Wireless Landline Anywhere You Go( Antipolo, Cainta, Quezon City, Manila, Pasay, Taguig, Paranaque, Las Pinas, Alabang Muntinlupa. The Signal Is Good.
Very cheap for all the features u will get
Inquire And Know More About It At 02-4850883 And They Will Bring The Test Unit At Your Place So You Can Check It Out. Look For Ms.young. I Avail Mine To Her.
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