Since typhoon milenyo struck, my internet at home has been down. Since then, I could not get in touch with Smart bro hotline. Last time I did, it tool more than 30 minutes after going through with their Beethoven symphony while on hold.

Funny thing is, even their contractors who visited me last week couldn’t get in touch with their technical hotline. They replaced the antenna but could not bring my connection up. I was told I would get a call on the next schedule for a visit. That was last week.

If Smart is reading this, I would like to have this thing disconnected entirely. The facility at home is just giving false hopes I would ever be connected. I am now looking for alternatives. 2 weeks down may be joke to them. But I’m not laughing.

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