I was planning to continue my subscription to smart wifi/bro for a second year because its cheaper 788@256kbps despite the fact of a very unimpressive service and support that I have experienced, but my surprised that old wifi subscriber will be mandatorily upgrade to the Bro plan because they have repackage as Smart Bro and for unidormity of account (an issue that those in wireless center has been surprise too and told me that it is untrue and wifi subscriber should maintain its plan despite of the changes, another and ultimate proof of uncoordinated, conflicting and contrast of statement between those in CSR and wireless center that I have already noticed since the time ive subscribed a year ago) well to confirm this issue I call their CSR and they repeatedly insist this forcible upgrade, so…my point now is why would I upgrade to 999/384kbps if they cant even sustain a stable connection speed of 788/256kbps for a day, mostly Im soaked in a dial-up speed and no week that Ive missed calling their TSR who has a robotic script sinced the acquisition of meridian.

So few weeks before the termination of my Lock-in with smart wifi I inquire to Globelines for an internet service in advance because I thought It would take few weeks to install after the approved application like what Ive experienced in Smart wifi when I apply for subsription they said only 3 days to install after the approved application but it took a month to install plus a week more before It was activated.

True, Smart and Globe were two different worlds. to cut this blah in short Globelines broadband install after 3 days of my application with no installation fee (for those with existing innove phone lines only) 995/512kbps (as of july 31, not always that high but it maintains a ranged of speed and browse fast with minimum discon, that if the modem is in good shape) technical support is good with a sense thou bit long to contact and, acts fast, onsite visit is guaranteed in 24 hours. Im not doing this to promote there service im just defining the line of service, quality and truthfullness. remember there is no perfect ISP Network. anyway goodbye to Smart wifi I will miss those in CSR whom I always talk though they speak an overstated and overused line…and maybe to this blog where I express all my anxiety and itch over smart bro/wifi since yugatech days.

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