32 Responses for "CAN’T ENJOY USING SMART BRO(T_T)KEN!!!"

1. smartbrobulok February 17th, 2007 at 9:17 pm 1

   gud pm po. tulungan nyo rin po kami sa ibang site. we need to spread the rust smartbro has been putting on us users for years now. this needs to be stopped. sobra na po talaga ang kahayupan ng smartwifi o bro na yan sa mga subscribers nila. they are not human. they are money-suckers. mga friends marami din po kami sa ibang forum na we need assistance din po. please help other smartbro victims. kung may time po kayo drop by kayo sa http://www.pinoyservant.com nifer din po ako dito ng taga dun. i think message boards should spread talaga issues on smarbro services. we need to do something.

2. smartbrobulok February 17th, 2007 at 9:19 pm 2

   gud pm po. tulungan nyo rin po kami sa ibang site. we need to spread the rust smartbro has been putting on us users for years now. this needs to be stopped. sobra na po talaga ang kahayupan ng smartwifi o bro na yan sa mga subscribers nila. they are not human. they are money-suckers. mga friends marami din po kami sa ibang forum na we need assistance din po. please help other smartbro victims. kung may time po kayo drop by kayo sa http://www.pinoyservant.com nifer din po ako dito ng taga dun. im also refering this site to others. i think message boards should spread talaga issues on smarbro services. we need to do something.

3. Leo Lim February 20th, 2007 at 6:26 pm 3

   Haayy naku. I had my smartbro”lok” installed last January 28, 2007 and it’s already been 23 days of frustration. My dial-up performs even better. I called up the technical support and was advised to open multiple sites to jump start the system. It didn’t work. I’m not expecting a connection at light speed but I’m expecting at least a connection a little faster than my dial-up.
   I’d been trying to contact technical support again but it just added to my frustration. Now I can’t even contact technical support. Ano ba yan??? Is this the kind of service that we are paying for? What a way to do business…… p f f f f t t t t…….

4. joseph0829 February 20th, 2007 at 9:22 pm 4

   research on consumer act or any related RA’s then if you found something related to this concern, you better appeal it to trial court….

5. hurricane24 February 23rd, 2007 at 7:16 am 5

   guys, we already fell into the trap. i think there’s no other option to cut smartbro from your bill unless you wanna cancel it out automatically and pay the remaining balance of your subscription. i’ve suffered from slow speeds with smartbro, but after a couple of tweaking, i made it just stable. before when i do speedtests, i’m only getting an average of 117down/214up. look at that. upload has more power than download. goodness. its not even halfway through. anyway, right now after i tried this tweak, i’m able to make my connection stable. i’m getting 340down/280up. which I think is fair enough since this is a wireless connection. u might wanna try. maybe it could also work for you.

   ——————————-
   start > run > gpedit.msc

   “Computer Configuration”
   Administrative Templates > Network > QoS Packet Scheduler
   • Limit Reservable Bandwidth = enabled > 0%
   • Limit Outstanding Packets = disabled
   • Limit Timer Resolution = disabled

   start > run > regedit
   HKEY_CURRENT_USER > Software > Microsoft > Windows > Current Version > Internet Settings
   • MaxConnectionsPer1_0Server > 9999999
   • MaxConnectionsPerServer > 9999999

   reboot comp…

   also try accessing ur canopy. change the downlink and uplink burst to the maximum. viola.

6. justincredible February 27th, 2007 at 11:56 am 6

   It doesn’t matter what you say, smart will never get better. You can not call their customer service for any solution, if you get this service you will be stuck with an internet connection that is worse than dialup. What are customer service going to do? Wave a magic wand over your internet connection? Pffft… the problems are with the ISP itself and not the customers.
   Let me tell you my experiences with it, what I have noticed, with an unbiased response:
   Connections between 8am – 7pm are very unstable. Run a constant ping to their gateway and you will get contant dropping of packets.
   There will be times when the internet will be OK. Then, as soon as you start to stream audio or VOIP, it all turns to crap. I’m sure there is some kind of traffic shaping going on regarding this, during business hours. It happens all the time and am not sure if anyone else has noticed it. At nights I can stream music without a single drop out. During the day, it’s impossible to play music. It’s not because it’s slow, it’s because it just stops. In fact, when it does work, it works quite good. My internet speed is never slow. It’s either decent, or nothing. There is no middle ground. When the connection comes up again, it’s fine… then as soon as you use VOIP or music, internet drops out.

   I strongly suggest people to avoid this provider like the plague. You can’t sell internet that only works after hours. At least dialup is consistant.

7. meowish March 27th, 2007 at 12:18 am 7

   can i used ip phone using my smart bro? anyone tried? help naman. thanks!

8. ross_diadame April 6th, 2007 at 10:54 pm 8

   Grifter… we have same problem… I emailed DTI awhile ago… Ill email NTC tomorow or visit their office at Pacdal or call them at 3044876/ 09205175595… ill email you any response. call customer service everyday and jot down date, name, service report number and the report of your problem. ive been doing it now for three months para may evidence… ive also done speedtests at speedtests.net, testmy.net, reviews.cnet.com, 2wire.com, and mcafee.com and i printscreen every result. then boycot them heheh… i wont pay this april cuz im really sick and tired of Smart Bobo… Grabeh… 3 anime lng mdadownload in 24 hours… ang taas ng bill k sa kuryente… Syete… LOL

9. Mark Arvin January 27th, 2008 at 2:40 pm 9

   Amp.. Ako Ok Naman Na Internet Browsing Ko After Ko Gumamit Ng TCP Optimizer.. Ok Sya Dahi Yun Dating Speed Sa Internet Browsing Na 10kbps To 110kbps naging 300 to 500kpbs Na.. Kaso Yun Problem Talaga Sa Palalaro Ng Online Games.. Laging Ayaw Gumalaw Ng Char. Ko.. Ayun Laging Patay.. Hirap Ng Buhay.. Matagal Ko Ng Sinusumpa Tong Smart Bro.. Kung Di Lang Ako Naka Lock In.. T_T.. Gusto Ko na Pumatay..

10. koneho February 4th, 2008 at 1:02 am 10

    Mga Bro i know all these stuffs…sorry talaga kung ganun na experienced ninyo… Basta if ever the problem get worst na talaga when it comes to connection just report immediately in WC… you can have an immediate response… Sometimes it easy to resolved the problem but sometimes agent has limited access to resolved but i know network will be more usefull.. you’ll see. Sorry sa lahat…

11. DiaLuPisFasterThanSmaRtBrO March 31st, 2008 at 6:35 pm 11

    Grabe ang bagal talaga ng smartbro, Im Playing Conquer Online, ang Bagal ng speed, parati akong patay,
    Then i tried testing my connection speed ang sabi masmabagal pa sa dial up, ganun na ba ang broadband ngayon?? mas mabaal pa sa dial-up…
    WTF! sana naman ayusin na nila to, kasi may hinala ako na sila ang pakana ng ZTE scandal, baka kasabwat nila si JUN because they know the fact that zTE has batter services than smart corporation. ayaw nila ng kacompetensya.

12. purple_bear1023 July 19th, 2008 at 7:34 am 12

    hi fellow

    i also experience this situation. i am just merely a week using of smart bro. the first problem i had was i cant connect on the network especially when it started to rain. parang wala kang signal pag umuulan. wierd bakit pa naging broadband di ba. i called tech support as usual i talked to a certain rommel obanes and i can feel that he think i am so dumb in accessing the internet. i told him i worked before in an internet company as costumer service and i know enough about connection and usage. given the report number wala naman akong na receive na text or call. then when i connect nag ok naman though ang bagal lang minsan lalo na pag hapon mga 6 to 10 pm imagine the download is 200++ kbps and the upload is 2kbps…

    di na ko tumawag baka lalo lang akong mainis. well sana ayusin ang service para naman worth ang bayad. ang laki na nga ng kita nila considering na ang smart na phone ay nangunguha ng load ng ganun ganun na lang….

    keep posted mga smart bro users

13. demosthenes July 31st, 2008 at 9:01 pm 13

    yup its been 5 days now since my recent smart bro installation; good news is i can browse without any problem. the downside is i cannot play RF online which is actually the main reason why i subscribed with smart bro services. nka block ba ip ng level up games sa configuration ng smart bro?

14. botzy April 1st, 2009 at 10:52 pm 14

    dapat di na talaga tau magbayad amf di naman sulit eh… walang kwenta… 1 year contract tapos sabihin natin mga 3month’s sumatotal ang walang internet para nang nagbigay tau ng 3000php sa kanina…tae connection..pano naman kami gaganahan magbayad .. hahaizttt.. kainin nyo antenna nyo

15. botzy April 1st, 2009 at 10:55 pm 15

    sakin himala nalang matapos ko one game ko na dota sa garena na hindi na ddc amfofo for 1months plus na to… Tae
    amff pati mu di ko ma access.. tae pati site nila..
    sakin ba2 or sa smart rin????

16. TheCallinG April 3rd, 2009 at 12:19 am 16

    botzy MU phil online ? same with me i can’t access the game even their site. i dunno what’s happening..its started last saturday 7pm. i was playing DEKARON mobius game also.. i got dc for a while and then get back..and i dunno why i can’t connect back to the game. And some local online games like SF, tantra i can’t connect also same with their sites. Even if i had my internet connection. pls helppppp

17. TheCallinG April 3rd, 2009 at 12:31 am 17

    online gamers^^ pahinga muna ^___^ mababawasan na mga adik ^______^

18. DarkjessA April 3rd, 2009 at 7:40 pm 18

    Wednesday April 27, 2009 mga 7pm ata kami na DC sa online games while playing using smart broadband connection.. pati site ng online games sa philippines di ma open except ang e-games.ph.. pero sa ibang site ok naman xa no probs. no probs sa signal.. ang probs di kami makapag laro ng rf online rohan and etc.. Sabi naman ng frend ko using DSL connection ok naman sa kanila open lahat ng online games sa philippines.. my na banggit xa na my issue daw under smart broadband and online games company dito sa philippines i dono kung bakit pero para sakin totoo cguro kc parang naka IP band yung site ng mga online games dito sa pinas. I think alam ng mga operator ng smart ang dahilan pero di nila sinasabi ang dahilan.. kc nung tumawag ako sa hotline tapos sabi ko ganito ganyan.. and den binigay kong site ng levelupgames.ph na try ng operator tapos sabi nya “sandali lang sir” tapos sabi nya ganito ganyan kung ano nanaman papagawa sayo sa local area connection mo kahit ok ang signal, so pati sa operator nun d maka open ng site na yun. OK tnx for reading.. Basta for me parang my issue talaga I think tungkol din yan sa pera or shares ng mga percent percent nila…^^

19. DarkjessA April 3rd, 2009 at 7:41 pm 19

    ay mali bobo ko naman Wednesday March 27 at 7pm pala kami na DC sa games kahit ok ang signal…^^

20. TheCallinG April 3rd, 2009 at 8:20 pm 20

    i dunno with smart amf tlga mag 1week na me d nka ol..

21. ezekiel nieto May 10th, 2009 at 3:49 pm 21

    putek..
    sobrng pagsisisi ang nakuha ko sa smart bro!!
    1 linggo plng sya naikakabit sakin , pumunta n ako ng Office nila n malapit samin (dahil wala akong tiwala sa tawag sa telepono)
    badtrip!!! bawal daw ipaputol un hangang 1 taon??
    amf!!!
    npkabagal ng serbiyo e.. sisingilin ako ng 1 taon? bago maputol.. lintek kau!!!

22. ezekiel nieto May 10th, 2009 at 3:51 pm 22

    SO SLOW!!

23. Think Tank May 14th, 2009 at 10:18 am 23

    Siguro naman binasa nyo ang terms and agreements with Smart bago kayo pumirma sa contract.

24. basura kayo!!!!!!!!! June 28th, 2009 at 2:48 pm 24

    paki ayos namn connection nyo npakabagal 1 year contract kang magdurusa sakit!!!!!!! wg na kayong mag smartbrolok!
    sa online games walng kwenta!!!!!!!!!!!!!!!!!kayo kainin nyo antenna nyo!!!!!!!!!

25. lino July 16th, 2009 at 8:21 pm 25

    so sad nararanasan nyo p rn ang mbgal na connection. ive been with this also for about 1 and half month but after that ok na internet ko. I emailed them about my complain and ngaun ok na. and ngaun 512kbps na ang smartbro plan 999!
    http://smart.com.ph/bro/products

26. InangSmartBro'To! October 11th, 2009 at 1:07 am 26

    Nakakabanas na talaga ‘tong SmartBro. Walang kakuwenta-kuwentang connection. Ang mahal pa naman ng binabayad namin! Leche! Dati ‘di naman ganito, nakakapagsabayan ‘yung GG at Cod4 sa PS3 kahit umuulan. Ngayon, kaunting drizzle lang ng ulan, WALA NANG INTERNET as in WALA, 0, kamote. Tapos, kahit ‘di umuulan napakalag na ng GG ko! Tuloy, ‘di makalaro ng dota ng maayos.

    Haaay nako, makalipat na nga sa Sky Broadband. Ayon sa speedtest.net, sky ang pinakamabilis sa Metro Manila at QC. Mga kapatid, lumayas na tayo sa clutches nitong napakawalang kakuwenta-kuwentang Internet Provider!

27. Sorry to Interupt October 12th, 2009 at 3:00 pm 27

    Hindi hi-tech dito Pilipinas nahuhuli tayo ng 10 yrs.
    SmartBRO ay nahuhuli ng 20yrs!

28. zyrax123 February 21st, 2010 at 12:23 am 28

    I’m from La Trinidad Benguet (near Baguio)… sa una po maganda connection nila… I tweak my Canopy to 800kbps down and 200 up… pag nag dodownload ako ng gabi aabot ng 120kBps… pero after 3 months hanggang 2-5kBps sa mga browsers and 10-15kBps sa torrent… pati pag open ng page ang tagal… pero maganda naman ping sa garena…

29. Eugene May 8th, 2010 at 3:10 pm 29

    eto nga yung probelma sa smart at installation magada yung signal pero after 1 month bumagal na yung signal….

    Para sa smart marami kaming tumatangkilik sa broadband ninyu sana po ay gandahan ninyu ang serbisyo….

    dahil maayos naman po kaming magbayad…

30. lil October 5th, 2010 at 12:03 pm 30

    Smarbro sulks. It can’t deliver. It is slower than dial up and I hate it. Here is my share of woes http://www.bukisa.com/articles/332605_smart-bro-wireless-broadband-the-slowest-and-the-poorest-internet-service-provider

31. isis March 16th, 2011 at 1:21 am 31

    kakainis na ang smart bro.. pabagal nan pabagal! dati lahat aus.. ngaun pati ba naman youtube at fb mabagal na?! di narin makapagdownload.. napuputol connection every ~40sec ..
    taz pag naulan o kahit mahangin lang wala nah.. nakakainis lang maginternet.. nagbabayad ka nan maayos taz ganito service na ibibigay sau..
    papaputol ko na talaga tong lintek na smart bro na to kainis!

32. pidru June 23rd, 2011 at 12:45 am 32

    bumagal ang smart bro prepaid dito sa Benguet this June. pareho na ang speed ng 3G at GPRS, laging below 50 kbps, madalas pang mag 0 bps. internet ng smart sa 3G phone, bumagal din. pero yung smart bro postpaid ng kapitbahay, lumalampas yata ng 1 Mbps