69 Responses for "Can’t access Canopy"

1. zebex December 6th, 2006 at 11:12 pm 1

   in your tcp/ip properties of your lancard connected to smartbro.
   In the IP Address tab, change it from “obtain ip address automatically” to 169.254.1.1. Leave the gateway field blank.

   On your browser, type http://169.254.1.1, you will be able to access the canopy system.

2. chat_adik January 7th, 2007 at 3:21 am 2

   make ur TCP/IP of ur Lan Card to 169.254.1.2 (up to .6) not 169.254.1.1 and u can access it using ur browser at 169.254.1.1 provided that ur Canopy SM setting was not set to 10series – if that so, akyatin mo ung antenna mo and look for the ESN sa tag seal ng antenna mo and convert the last 6 digits into numeric form , that 6 digit serves as ur last 3 pairs of ip address that read as 10.xx.xx.xx (x=the last converted 6 digit of ur ESN), then go back to ur lancard setting and change it to 10.bbb.bbb.bbb (b= any value from 001-255) now… open ur browser and put http://10.xx.xx.xx and u can access now ur Canopy SM…

3. edongzkisiete June 30th, 2007 at 11:55 pm 3

   mga sir kapag nakaset ba sa 10series yung canopy eh wala na bang ibang way para maaccess to kundi kailangan talagang akyatin yung antenna.

4. wulfe February 19th, 2008 at 11:42 pm 4

   meron pong paraan kung ayaw ng 169.xxx.x.x

   set ip to 10.0.02 and subnet to 255.0.0.0

   tapos sa command line (sa start menu->run->type cmd) type “arp -a” (walang quotations)

   yung lumabas na pangalawa, yung yung address ng canopy mo

   hope this helps

5. jrconde April 12th, 2008 at 2:56 pm 5

   Hindi mag work yun set ip to 10.0.0.2 and subnet to 255.0.0.0. ayaw parin ma access ang canopy smart bro. any other ideas?

6. Mayden May 5th, 2008 at 7:52 pm 6

   you can only access the canopy ip address if the smart bro is connected in your computer directly.

   Pls also copy the subnet mask.

   When using a router, select dynamic and type the ip address 169.254.1.1

   Type the subnet mask from the canopy website, that’s all I can remember but it worked.

7. KelanganBaAlamMo May 16th, 2008 at 10:37 pm 7

   ok mga bro, sa mga interested maka-access “ulit” sa canopy after being locked, email me:
   princeton_sinag@yahoo.com

8. Lester May 18th, 2008 at 10:59 pm 8

   kung sino gsto magpainstall ng smartbro na wala na monthly bills, text me at 09287917771

9. kuneho666 May 21st, 2008 at 1:40 am 9

   sir pano po maka-access ule sa canopy? i think na-lock ako e.. timed out yung lumalabas… bago to ah? badtrip.. need help po..

10. rayu May 28th, 2008 at 5:05 pm 10

    hmm.. bakit naacess q canopy ng iba’t-ibang tao? d q 2loy alam qng ano ung sakin.. nbubuksan q canopy ng mga pque hnggang muntinlupa users..

11. jimj June 26th, 2008 at 3:31 pm 11

    nagalawkopoyung setting sa canopy i-enable ko yung dchp pag taposnondi ko na ulit ma access yung canopy..pano ba aayusin to?tnx

12. -Rafh- July 30th, 2008 at 3:27 am 12

    wow LESTER galing mo naman text kita para ask kita ano gagawin

13. jack Isuga August 26th, 2008 at 2:57 pm 13

    totoo b yan lester,pano yun?dun k b work sa smart hehehe galing mong hacker.ok lang ako bayad basta mabilis ako maka access,lintic kc ang bagal,txt me pabilisin mo nlang yung smart ko ng forever,bayad me kung how much. 09289590831

14. cir September 2nd, 2008 at 12:36 am 14

    panu po iunlock ung canopy address ayaw n kc maacces ung canopy ko eh. dti nmn naacces ko using 169.254.1.1 gmit ung ip na169.254.3.3 at subnet na 255.255.0.0. panu po pls. paemail nlng po sakin cir_padua07@yahoo.com.ph or txt me 09219588271 tnx.

15. christian October 24th, 2008 at 10:49 pm 15

    mga idol… try ko nmn mgacnbi nyo pero ayaw parin db ittyp mo sa browser ung ip na un den ganun parin ayaw parin lumabas…. address failed parin…. help nyo nmn ako…..e2 friendster ko msg nyo ko dun kung panu gagawin salamat mgaidol..skunkraider01@yahoo.com <<FS

16. Brendo October 27th, 2008 at 3:54 pm 16

    Try this step para ma open mo yun canopy

    Start > Control Panel > Network Connection >
    Right Click your network > Cick Properties
    Internet Protocol (TCP/IP) > Properties
    Use the following IP address
    IP address 10.0.0.1
    Subnet mask 250.0.0.0
    Then OK OK

    Start > Run > Type mo ito cmd > OK
    Then type mo naman ito arp -a
    pag may lumabas na nag sisimula sa 10
    Tulad nito 10.247.252.94
    Type mo sa address bar

17. Brendo October 27th, 2008 at 3:57 pm 17

    Try this step para ma open mo yun canopy

    Start > Control Panel > Network Connection >
    Right Click your network > Cick Properties
    Internet Protocol (TCP/IP) > Properties
    Use the following IP address
    IP address 10.0.0.1
    Subnet mask 250.0.0.0
    Then OK OK

    Start > Run > Type mo ito cmd > OK
    Then type mo naman ito arp -a > Enter
    pag may lumabas na nag sisimula sa 10
    Tulad nito 10.247.252.94
    Type mo sa address bar

18. Alvin October 27th, 2008 at 7:54 pm 18

    hi! ang problem ko naman, dati nakakaconnect din ako using my laptop.. desktop kasi talaga nakakabit yung cable.. pero nung mga nakaraang araw hanggang ngayon di na ko makaconnect sa laptop. dati kasi pag nililipat ko yung cable, lagi ako nareredirect sa login page. pero ngayon di na ko nareredirect dun. pagkabit ko sa laptop, lumalabas lang yung portal tapos pag hinintay ko or kahit iclick ko yung” if you’re not automatically redirected, click here”.. nag pe page cannot be displayed na.. lagi na lang ganun ang nangyayari. tapos pag sa desktop, ibinalik ko yung cable di na ko hinihingan ng info or di na ko nirerequire mag login tulad dati. automatic na agad nagcoconnect.. by the way, sa laptop ko nga pala nakalagay sa tray, or dun sa taskbar sa may dalawang monitors na maliit: connection: Local only.. pero dati local and internet yun e./. tulong naman po.. thanks in advance!

19. Sregnov November 19th, 2008 at 9:55 pm 19

    takte… parang pareho kame ni jimj ng problem, e. na-enable ko din yung DHCP. wala bang software reset tong canopy na to? may spare ako canopy, e. pwede ko ba gamitin yun to connect? thanks. saklolooo… sregnov@gmail.com po sa mga gusto tumulong.

20. jpboi December 10th, 2008 at 11:11 pm 20

    hello… paano ba kunin yung canopy> tnag try na ako lahat ng mga sinabi nyo pero wala parin.. wland lumalabas na canopy sakin eh.. paano ba to> wlang canopy na 10.XX.XX.XX instead tatlong ip add yung lumalabas…. tulong naman please.. elefonzero@gmail.com

21. jay ahr December 15th, 2008 at 12:05 pm 21

    salamat brendo..

22. hayro January 10th, 2009 at 3:11 pm 22

    help naman po,.. about dun sa last 6 digit.. d ako marunong magconvert ng ganun, d ko ma gets.. any help po.. pls..

23. 3d3r March 1st, 2009 at 10:50 pm 23

    I tried modifying my the spped of my canopy through one of the forum that giving instruction on how to boost the speed. Because smart told us that the plan 999 has 384kbps while when you go to the canopy setting it is showing that the speed that we are getting is up to 256kbps lang! I successfully did the first step but when I tried accessing the gui (canopy) it is showing page cannot be displayed while I can ping the default gateway ( canopy’s IP). I’m kinda new to the smarts bro canopy. Now I cannot access the canopy’s page, please help…..

24. 3d3r March 2nd, 2009 at 12:06 am 24

    I already accessed gui by the doing the first comment here ( thanks zebex) and changed some values there to make speed go up a little bit. Di na sya below 256 sa speedtest, yeheyy!!!.

25. Princess16 March 2nd, 2009 at 12:10 am 25

    hello po.. ndi ko maka acces sa 169.254.1.1 try q na din ito

    Start > Control Panel > Network Connection >
    Right Click your network > Cick Properties
    Internet Protocol (TCP/IP) > Properties
    Use the following IP address
    IP address 10.0.0.1
    Subnet mask 250.0.0.0
    Then OK OK

    Start > Run > Type mo ito cmd > OK
    Then type mo naman ito arp -a > Enter
    pag may lumabas na nag sisimula sa 10
    Tulad nito 10.247.252.94
    Type mo sa address bar

    pero alang lumalabas na my 10. apnu po ba.?

26. Princess16 March 2nd, 2009 at 12:12 am 26

    help me pls..
    kasi sobrang bagal ng internet ko…
    kaasar…

    email nyo po q. princess_jane16@yahoo.com

    Tnx..

27. 3d3r March 2nd, 2009 at 5:44 pm 27

    princess try mo yung first step sa forum na to, pag na access mo na yung canopy dun pede mo na i modify speed mo. daya kase ng smart dahil 256/256kbps lang binabato nila sa atin. I send ko sayo yung steps to modify speed.

28. chris March 7th, 2009 at 12:14 pm 28

    3d3r pa send din po sa email ung instructions kiel_ambrosio@yahoo .com thnxxx

29. andSAkitsaulo March 10th, 2009 at 7:07 am 29

    hello to all bak pede sino may alam if panu i set up ng mas ma bilis un connection ko txt nyo ako babayad ako if gusto nyo and bagal nman kasi ng connection ko eh!!!!!!

30. andSAkitsaulo March 10th, 2009 at 7:09 am 30

    hello to all baka pede sinu marunong mag set up para bumilis ang connection ko pa help nman babayaran ko kayo caloocan ako nakatira txt nyo ako eto number ko 0929963189

31. ampota March 30th, 2009 at 7:37 pm 31

    anu username at password ng smart bro na to??
    hehe
    txt nyu naman ako.^^ 09092695918

    off topic——-
    port forwarding.
    mabilis nga talaga pag ganun. aabot ka xMB/s.

    try nyu run utorrent and bit comet.

    download kau the same torrent but

    dapat mataas na ang % (assuming 50%)ng bit comet kaysa utorrent

    makikita nyu kung ganu kabilis.

    la lang share ko lang kakatuwa kc makita na 5mb/s ang download sa utorrent pwede pang youtube.
    tapos run nyo na ang

32. michelle ramos March 31st, 2009 at 8:40 pm 32

    meron ako smart bro canopy, galing sa province, kasi tapos na ung 1year lock period nya at pinadisconnect ko na rin,

    nung nasa province pa ako nakakapasok pa ako sa canopy settings nya at nk-LAN pa, pero nung itry ko dito sa manila, lagi na lang Limited Connectivity kahit nakaharap naman sya sa access point tower ng smart.. ngtry na ako n gawin ung mga comments lately na gawing 169.254.3.3 ung ip tapos accessin ung 169.254.1.1 pero ayaw pa rin..

    meron ba kayo pwdeng maitulong sa akin.. maraming salamat!

33. brian April 5th, 2009 at 2:29 pm 33

    LAHAT NG GAMES NAG LALAG SA SMARTBROKEN, PANU BA 2? FROM 10AM TO 11PM ANG LAG!

34. einz May 5th, 2009 at 10:38 am 34

    I tried na lhat.madaming lumabas na 10.XXX.XXX.XXX n address pero different people.wala yung account ko dun.how can i get mine?

35. Dragon2425 May 6th, 2009 at 10:29 am 35

    guyz!!! ask ko lang, pwede ba ma access ang canopy configuration kahit dpa naka setup ung antenna sa roof?

36. joseph barag June 9th, 2009 at 1:10 pm 36

    posible bng mkita ng base station yung pag adjust ng canopy setting. kc yung friend ko pinadalhan sya ng warning ng smartbro. tpos cheneck up yung canopy setting nya.huli sya. thanks

37. joseph barag June 9th, 2009 at 1:15 pm 37

    balak ko ka kasing e adjust yung speed ko bk may mag check ng connection ko. saka meron kasing built gps yung canopy medyo delikado

38. rhey June 9th, 2009 at 4:14 pm 38

    elp nman poh… ginwa ko lahat ng steps… kit ganito pa rin lumlbas

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\rey>arp -a

    Interface: 192.168.0.160 — 0×2
    Internet Address Physical Address Type
    192.168.0.1 00-1c-f0-7c-7a-28 dynamic

    khit 10.20.30.40 / 169….. di ko parin ma access canopy… elp send nyo n lng sa email ko rhey_soberano@yahoo.com ..tnx

39. BernZ June 10th, 2009 at 11:19 pm 39

    pa help naman po!!!, sobrang bagal po kc ng connection ko madalas nasa 40+kbps lang, sinubukan ko na halos lahat ng nandito pero di ko paren ma access ung canopy eh,

    and hinde ko pa lang na ttry eh ung umakyat sa bubong at kunin ung ESN sa likod ng antena kc mataas ung samen chaka makuha ko man inde ko alam ung mga i coconvert.

    ilang beses ko na to nireport sa smartbro pero lagi saken sinasabe ok naman daw ung antena saka ung signal galing sa base station tapos monitor within 24 hours lagi nlng ganun nakakainis na. dati nung nag reklamo ako may nag punta dito na tauhan ng smartbro tapos inaccess nila ung canopy tapos nun mabilis na ung net ko pero after few months wala na bumalik ule sa dati.

    help naman po – 09158732836

40. ¬lester June 14th, 2009 at 12:38 am 40

    oo nga taenang smart bro yan sobrang lag sa online games anu ggawin ko 12 pm -8am lang pede mag online?? d ko ata kaya maglaro ng ganun

41. me_na_me July 10th, 2009 at 8:45 am 41

    alam nyo it really depends sa Capacity ng site kahit ano gawin nyo kung congested yun site wala na kyo magagawa -0-

42. Jedi July 13th, 2009 at 11:49 pm 42

    Gago talaga tong mga operator ng smart ah, they told me to try Speedtest.net para ma test yung speed ng broadband ko. Guess what? ang ganda ng results. Then ive look for some more answer sa net. Then nag test ako sa isang site na binigay. Guess what? uu kagaguhan yung unang test. Eto ang totoo

    :::.. testmy.net test results ..:::
    Download Connection is:: 120 Kbps about 0.12 Mbps (tested with 512 kB)
    Download Speed is:: 15 kB/s
    Upload Connection is:: 189 Kbps about 0.2 Mbps (tested with 386 kB)
    Upload Speed is:: 23 kB/s
    Tested From:: http://testmy.net (Main)
    Test Time:: 2009/07/13 – 9:43am
    D-Validation Link:: http://testmy.net/stats/id-E23564HUF
    U-Validation Link:: http://testmy.net/stats/id-1DYWH7PIJ
    User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET Client 3.5.30729.01) [!]

    Putang inang 333 Kbps daW! WTF!!!

43. mc rommel July 28th, 2009 at 8:13 am 43

    bakit d ko ma access canopy ko? eh i try this ip 10.20.30.40 sub mask 255.0.0.0 bakit sa cmd i type arp -a no arp entries found.. pls help another way to access my canopy… thnx guyzzz!!!!! cp no. 09078503137 y.m. mc_rommel_23@yahoo.com

44. zygrax.com August 15th, 2009 at 11:45 am 44

    pwede… basta alam mo at maka-connect ka sa antenna… be sure na may power un antenna. Ü

45. bj August 19th, 2009 at 4:38 pm 45

    help naman po 10 mbps lang yung akin panu q makukuha yung canopy sobrang bagal kasi ehh..nagawa ko na yung arp -a wala parin lumalabas..na nagsisimula sa 10 plsssss

    help me!

    tnx

46. DUHH August 25th, 2009 at 10:27 am 46

    jedy ung speedtest.net is a valid speedtest website…and same as testme.net…its how your read it…

    diff speedtest websites give diff info….its how u read it…
    try http://www.2wire.com and click speed meter…iba rin yan…hehhe

47. aldin August 30th, 2009 at 6:37 pm 47

    help me nmn ambagal ng net ko lagi ako naDDC pag nag OOL games pm me or email me d2 repanialdin@yahoo.com

48. jemson October 3rd, 2009 at 12:04 pm 48

    hello poh 3dr3r tolongan mo naman ako paano mapabilis ang internet conection ko sa smart bro oh! ang bagala kasi ng upload at download namin dito!gosto ko adjustsan pero hindi ko alam

49. cis October 12th, 2009 at 10:47 am 49

    .. mga kuya help niu nman po ako pls .. ngayon ko lng po kc nlaman n 356kbps pla pataas ung sa plan 999 .. hahahaha .. noobs p qu nun e .. maduga tlga tong smart company e .. hindi ko dn po ma access ung canopy ko e .. plss help nman po .. 56kbps po ung pinakamataas n connection e .. help me nman po .. send nyo po sa email ko plsss .. ciz08nix_looser@yahoo.com .. YM ko po ito ciz08nix_LoOser .. online po ako araw ..

50. MarkCris October 21st, 2009 at 7:26 pm 50

    same kami ni mc rommel ng prob! baka pede neo rin ako 2lungan? e2 po YM ko PM neo n lang po ako fhatal_sin07@yahoo.com thanks in advanced

51. Lewis Hamilton October 27th, 2009 at 1:14 pm 51

    naTry ko n lahat ng mga suggestions d2 on how 2 access Canopy (DHCP Enabled) pero hnd ko p din maAccess. kpag nka DHCP enabled Antenna mo (Pd niLocked ng Smart via Remote or contractor) Hindi mo n maAccess ung Canopy. mas maganda cguro Sirain ung Antenna ntin at request for replacement agad tpos pakiusapan contractor n wag iLock pag alis nila… ganyan ginawa ng isa ko’ng friend… pero kung iba pang way para maAccess ntin mga Canopy natin, share nyo sana agad.
    SALAMAT…

52. Lewis Hamilton October 27th, 2009 at 1:15 pm 52

    naTry ko n lahat ng mga suggestions d2 on how 2 access Canopy (DHCP Enabled) pero hnd ko p din maAccess. kpag nka DHCP enabled Antenna mo (Pd niLocked ng Smart via Remote or contractor) Hindi mo n maAccess ung Canopy. mas maganda cguro Sirain ung Antenna ntin at request for replacement agad tpos pakiusapan contractor n wag iLock pag alis nila… ganyan ginawa ng isa ko’ng friend… pero kung iba pang way para maAccess ntin mga Canopy natin, share nyo sana agad.

    nhatz_81@hotmail.com
    SALAMAT…

53. khirst January 26th, 2010 at 11:44 am 53

    di naman effectiv yung step by step na tinuturo ninyo dito sa set ip to 10.0.02 or 10.20.30.40 and subnet to 255.0.0.0
    eto lumilitaw

    arp -s 157.55.85.212 00-aa-00-62-c6-09 …. add a static entry
    arp -a

    wala bang mas specific!?

54. vjay January 26th, 2010 at 7:52 pm 54

    may gumagamit po ba d2 ng smartbro share-it??.. okei ba sa online games??.. or mabilis din po ba .. taga caloocan po me. inquire lang po..

    smartbro user po me ung fixed antenna… bka lilipat aq… ^_^..

55. iho March 12th, 2010 at 11:17 am 55

    help nmn poh!try q ung mga tips nyo sa pagaccess ng conopy…pero d q pa din maaccess ung canopy q…

    alang address n nagsisimula sa 10……e2 poh ung address na lumalabas 192.168.224.1..ala n iba pang address…..

56. iho March 12th, 2010 at 11:18 am 56

    help nmn poh!try q ung mga tips nyo sa pagaccess ng conopy…pero d q pa din maaccess ung canopy q…

    alang address n nagsisimula sa 10……e2 poh ung address na lumalabas 192.168.224.1..ala n iba pang address…..

    help nmn poh!!!tnx!!email nyo poh aq!!iho_21@yahoo.com

57. floW March 14th, 2010 at 11:01 am 57

    iho, try mo lagay ip 10.0.0.2 tapos mag arp -a ka.

58. reset March 16th, 2010 at 3:32 pm 58

    try muh reset ang antina short muh sa rj11 ang 4 n 6 line..
    babalik sa default yan magiging ip muh is 169.254.1.1 minsan kc binabago yan ng mga installer..ok

59. reset March 16th, 2010 at 3:35 pm 59

    or static muh lng yung ip ng lan muh 169.254.1.17
    subnet 255.255.0.0
    din try muh mag arp -a makikita muh dun kung anu ip ng canopy muh..

60. reset March 16th, 2010 at 3:39 pm 60

    sa mga hacker bandang laguna.. cabuyao mabuhay smart ap iba na config nila napansin nyo ba hnd na pwding mag istatic ng ip time out lahat..pd na gamitin ang nut.. pd na enable kung taga mabuhay ka. …….mamatid celsite yan

61. BABYCENA March 16th, 2010 at 11:20 pm 61

    D N KAU MK ACESS SA SMARTBROKEN NO HEHEHEHEH”"”" STATIK IP REQUEST TYM OUT LHAT?ANU DPT GWEN N KUNG GNUN HEHEHEH
    PWA GUMANA ANG STATIK ULIT?HELPPPPPPPPPPP EHEHEH

62. jules April 19th, 2010 at 12:52 pm 62

    pa help po na acces ko po ung canopy ko pero wala po ung mga configuration tab home lang po ung nakalabas. pls help

    TIA

63. DonZ June 12th, 2010 at 4:09 pm 63

    pa help ayaw parin alang nagccmula sa 10 ung nsa arp -a ko ung ip address ko mismo ung lumalabas pano to???? pa email nlng sa amf_d0nz@Yahoo.com

64. agent x44 September 4th, 2010 at 12:06 pm 64

    astig sana kaso pag same kau ng ip address na gagamitin bumabagal anung kailangan para d ka maglag.

65. mark October 4th, 2010 at 12:31 pm 65

    Pano po ba ibalik sa dating setting ung canopy, na reset to factory default ko kasi ung canopy ko, nawala po ung internet connection ko. ndi ko na rin po ma acces ang canopy ko.. ano dapat gawin?. any help please.. e-mail nyo po ako marky_champ16@yahoo.com.ph

66. Boytira October 19th, 2010 at 9:16 pm 66

    Ganun din sa akin na dis-able ko yung ethernet sa canopy ..settings legal yung connection ko di kna ma access yung canopy at limited connectivity na pa help po…2 days na me alang internet….pls email me (+ +)….ty….

67. Boytira October 19th, 2010 at 9:18 pm 67

    ito pala e mail ko ivan0277@gmail.com ty pls…help nman po…..ty….

68. rj March 26th, 2011 at 12:38 pm 68

    plz,help paano ma open ang IP ko sa smartbro di ko ma open sa site maghanap ng user name: & pass:…. paano bah e2…? plzzzz reply

69. hello August 7th, 2011 at 8:58 pm 69

    help plzzzz….bakit kaya kong buksan lahat ng canopy d2 sa area namin tapus napagana ko yung putol na linya ng smart bro????? ^_^