Misfortunes of Smart Wifi and Smart Bro Customers
Hi peeps! Just got connected thru Smart Bro almost 3 weeks na and so far no problem encountered on my connection even it is raining, Im from Tanza Cavite cguro wala pa gaanong subscriber dito sa lugar namin
… Canopy says that I had a Jitter of 2 and 0.51 miles Air Delay. The network speed is syempre tulad ng sabi nyo mabagal nga
I got around 40 kbps to 160 kbps.
My problem is I’m infected by Trojan Virus and trying to cure it with a lot of virus cleaner which I downloaded on the net buto to no avail. I’m planning to re-format my hardisk because its slowing down, my question is how can I re-establish my connection on Smart after formatting my hard drive?
Thanks!
Bong
Popularity: 2% [?]
this is not a remedy but rather a suggestion….
like you guys i used to have in frequent disconnection in smartBRO then a friend of mine told me something about the canopylite that we were using. that somehow the device has a flaw in its grounding system (the yellow wire on the device which is mounted on wall). so my friend said to cut that darn thing off… and so i did (warning: cutting this off… you will be unprotected from lightning strikes ’cause the yellow wire to the device acts as a lightning arrestor)… now i have no disconnecting problems anymore. about the speed of the smartBRO well it depends upon the base and how many are you connected to that base. ie if the base has a bandwidth of 1.5mbps only and a hundrend of you connect with the speed 256kbps well you do the math but for sure the answer is SLOW CONNECTION.
and if you tried my suggestion please post something so i will know how’d it come up…
Popularity: 5% [?]
Greetings,
Can Anyone Help me Open The Firmware (Settings) of My Senfar Antenna
dati kasi nabubuksan ko sya dahil nakalimutan ko ung Address na itatatype sa IE Ip Address ng Antenna
pero alam ko ung sa network adapter : 10.6.5.31
so pls help me gus2 ko magpalit ng base station e ang bagal ng connection ko T__T pls help me
Popularity: 3% [?]
Hello fellow Pinoys!
I’m a SmartBro subscriber in Cagayan de Oro city, and I’m getting decent speeds (about 300kbps down, 200kbps up as measured by http://www.speakeasy.net/speedtest/ ). I got this connection to basically play online games, and not the average Ragnarok or Gunbound either but something along the lines of Microsoft Flight Simulator 2004 and Falcon 4 Allied Force.
So far, I am able to fly MSFS2004, and I am able to connect and play on Neverwinter Nights servers. However, I can only see Falcon 4 servers but cannot connect to them — I keep getting timed out.
Here’s a quote from somebody in-the-know about these sims:
And state that…
MS Flightsimulator ports work:
Flight Simulator 2000 2300-2400,47624 2300-2400
Flight Simulator 2002 2300-2400,47624 2300-2400
Flight Simulator 2004 6073,23456but not Falcon4 which require:
ports 2934 and 2935 for protocols TCP and UDP.See if someone can help you with either the ISP or knows the secret to forwarding ports over this wireless ISP and SmartBro technology (which might have its own port forwarding or DMZ built-in).
I called the tech support a few months back, and they say that they are not blocking any ports, but testing port connection via eDonkey and other peer-to-peer programs shows that they cannot access such ports.
Does anyone know how to get around this?
As a temporary workaround, I am able to fly with Falcon 4 users by downloading and installing Hamachi (http://www.hamachi.cc/) to fly in a virtual private network (VPN). The downside is that everybody I play with MUST have Hamachi installed to join, and even the server we are using must have Hamachi.
This is really disappointing since judging by my connection speeds, I should be able to fly online and enjoy these sims (and this broadband connection), but for some reason, I cannot do so. I suspect the culprit to be one of the following:
1. SmartBro really IS blocking the required ports
2. It’s that NAT system SmartBro uses
3. It’s the IP that SmartBro gives me (note that static IP doesn’t solve my issues)
I hope somebody can help! Thank you in advance!
Popularity: 1% [?]
I’ve been researching about canopy antenna if it support the PoE and I could not find a complete information if this antenna does support PoE. I am planning to put a wireless router/switch that support PoE (PS) so that I will not be using the power supply that comes with the canopy antenna.
Anyone knows the model of canopy antenna we are using now?
Anyone has the info for this?
To give you an idea.
http://motorola.canopywireless.com/support/knowledge/index.php
http://motorola.canopywireless.com/support/knowledge/index.php?page=index_v2&id=316&c=15
http://motorola.canopywireless.com/support/knowledge/index.php?page=index_v2&id=252&c=14
http://en.wikipedia.org/wiki/Power_over_Ethernet
Popularity: 2% [?]
Hi, I bought my own AP SM canopy modules to use from my office to home, since i have ADSL at the office. Distance is 1 Km and it worked great at the begining, now after a year or so, i have problems, very high pings, delays, it has gotten worse and now it only works for a minute or so and goes down.
I reset the radios (5.7 Ghz) with the RJ-11 jumper for both the AP and SM, but when i try to chage the default IP (169.254.1.1) it takes the change, on the “configuration” software but when i try to get access to the Canopy screen with the new IP, i just cannot access, the only way i can regain access is if i reset the radios again to the default IP… yes i save the changes and Reboot ![]()
I have no experience at all with canopy this is my first round with the system
Any ideas? i would appreciate the help.
Thanks guys!
Popularity: 2% [?]
Tanong ko lang, saan ba pwede i-open yung email na binigay ng smart bro?
Popularity: 12% [?]
Good day! I am new to this chronicle. I had my SMART BRO connection 2 weeks ago. So far the service is uninterrupted however my problem is with regards to the speed of the connection. I am averaging 100kbps a far cry from what SMART promised on their advertisements. Sometimes it goes up to 200kbps but never reached the 300+ plateau.
Is there anything I need to do (except calling their “NOT SO technical support”) to address this problem.
MABUHAY PO KAYONG LAHAT!
Popularity: 2% [?]
Nawalan ako ng connection last night around 6pm. Then i accidentally press ung nasa history ng browser ko ung 169.254.1.1 then nakapasok ako dun sa canopy setting. Then meron isang button dun na “restore to factory setting”….click ko ung button…pero hanggang ngaun ala ako connction sa office ako nagiinternet ngaun. help nman o kung pano ko balik sa setting ng contructor.pls…ano gagawin ko…
tumawag ako sa hotline kso parang mga sirang plaka ung mga nandun..paulit-ulit-ulit-ulit at parepareho ang sinasabi…
Popularity: 4% [?]
Subscribed July 2006.
I live in Queensrow, Molino, Bacoor, Cavite. Only had a few bouts of slow connection. But I do understand that the published speed they use in advertisements is in kilobits (kb) and not kilobytes (kB) (1 kilobyte = 8 kilobits). And the speed that you see in commercials and print ads is the maximum possible speed allowable. That means on average your connection may be much less than what you expect most of the time due to several factors: weather, distance from cellsite, surrounding enviroment (e.g. trees, mountains, buildings, structures that may prevent line-of-sight visibility from the base), equipment nearby that may be causing interference (such as power lines etc.), cookies (browser), network congestion, quality of equipment used by the provider, quality of customer premise equipment (the equipment that decodes the signal and feeds them to your PC), PC configuration, firewall settings, processor speed etc.
That is the situation so far in my area. I can’t speak for those in other areas who experience frequent disconnections. Now, that is another story. My last disconnection was three weeks ago and I received an sms text from smart announcing they’re conducting maintenance and that was it.
My advice is always delete cookies from time to time and restart your browser. Make sure your firewall is configured properly for your browser. Defragment your hard disk once a month. Scan your hard disk for spyware (they will slow down your system to a screeching halt) once a week. Some good anti-spyware software are spybot, spywareblaster, adaware (all these are free to download). Or if you have windows xp service pack 2 you can utilize Microsoft’s Windows Defender.
I kinda know all these because I was tech support before for a well known US broadband provider. Last year they were already offering 1.5Mbps (26x faster than dial-up) for almost same price we’re paying. I just hope our folks from Globe or Smart can catch up.
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