Misfortunes of Smart Wifi and Smart Bro Customers
Don’t pay your next bill!
As subscriber, we must have documents signed prior to application of smartbro. sa tingin ko naman wala, meron ba sa inyo?
Di ba kayo nagtataka Smart Gold subcriber– they filter the applicants. baki kaya dito sa smartbro, hindi. basta process ka lang don sa cashier, wait for 2-3 days to have your internet connection.
Sa akin, the next day kabit agad….
Regarding the application…… sa tingin ko lang wala talagang formal agreement with this from smart to its subscriber…….. ano ba pinagkaiba na Smart Gold subscriber sa atin…. we are both postpaid subscriber of a certain service.
To cut it short….. wala habol ang smart kung di man tayo magbayad ng bill…
Tapos me new service offer ang ibang network…… cheaper pa at me phoneline….
Regarding don sa bill, Disconnection– states that at least one bill payment is missed. yeah! totoo, you’ll lost your connection after few days of your due date once you missed paying.
But to tell you guys, its very easy to reconfigure and get a new IP…… after few minutes you can continue your browsing…
Tapos isa pa guys….. this is a networking connection… thats why some of us shares the same IP. thats irony kasi as third world country… large% of the IP owned and assigned only to US and some countries… kaya patok ang networking…..
Basta….. once you are discontented with the service, don’t pay your bill… you’re just letting them fool you.
Ask me how to reconfigure your connection… and i will help you in anyway i can.
God Bless us all!
Popularity: 18% [?]
Just this afternoon, some customer representative from smartbro called me for the scheduling of visit of one of their contractors. It was very nauseating because the lady started raising her voice and kept telling me that sending their contractor by 5:30pm is a waste of time ( talk about courtesy ). They want to send the guy earlier than 5:30pm when in fact, my connection thoroughly cuts off at exactly the same time? How will they fix something which isn’t even showing the symptoms of a broken internet connection? I had been very patient with dealing with them but this time i’m not going to be nice. And in addition to all that, i was decieved by the technicians which installed my connection. They said that there are no connection fees which they included in my bill, No hidden charges when they hid the fact that there was a connection fee and told me that i could cancel my connection anytime i want for FREE! That was such a fat lie, considering the fact that i trusted them into providing that 24 hour service they promised. As for that customer representative, i’ll do something she’ll never forget. Something that suits those people who cause much damage in time, money, and effort. That’s an idea! Can we sue them for causing damages and pay us in return?
Popularity: 5% [?]
May ilang buwan na rin naman akong gumagamit ng smart bro at hanggang ngayon di ko pa naman nararanasan ang mga problemang nababasa ko dito sa forum na ito. ngunit ndi dahil sa ganon eh sinasaluduhan ko na ang Smart, malaki pa rin ang utang nila sa mamamayang handa namang magbayad sa dapat ay de-kalidad na serbisyo.
Nais ko lamang sanang ibahagi sa mga mambabasa ang milagrong naranasan ko kahapon. nagkaproblema ata ang smart kahapon kaya ang bilis ng aking koneksyon ay hindi bumaba sa 2 MBPS umabot pa nga ng 5 MBPS ang koneksyon ko buong tanghali hanggang hapon kahapon. nagdali dali akong nagdownload ng kahit anong pwedeng idownolad para lang hindi mapalagpas ang naturang milagro. wala lang.
Sana araw-araw ganon.
Popularity: 2% [?]
As per my Agents Smart Bro. Portal records shows that the latest customer was registered at x120000 or is at 120,000th already.
Popularity: 4% [?]
Actually, I was bored the last hour and so, and I’ve decided to add “Smart Wi-Fi” to Wikipedia!
I actually did think and wrote this in less than 10 minutes so it’s very probable that is has errors and such. So, if anyone has any contribution and/or correction to the article please to do. It may help the users who have problems with the service to get noticed.
http://en.wikipedia.org/wiki/%22Smart_Wi-Fi%22
Popularity: 5% [?]
Hello Everyone,
Since I have been receiving a lot of feedback and emails asking about how to cancel or discontinue their subscription with Smart Bro, I’ve escalated the matter to the people at Smart.
What I need now is a list of those people and their contact information:
1) Full Name
2) Location
3) Landline / Mobile
4) Subscriber No.
5) Date started with Smart Bro/Wifi
I will forward all these information so they can contcat you and process the necessary steps.
Thanks!
Popularity: 16% [?]
If you are one of the hundreds of Smart Wifi subscribers and want to share some of your experiences and complaints, then this is your chance to make a difference.
I have put up this site for you to properly voice your side in a manner that will facilitate proper government agencies, organizations, and the press to collect valuable information and contact persons to lodge a formal complaint against Smart and Meridian Telekoms for their neglect in providing a reliable wireless fidelity service.
All you need to do is register here, login and submit your stories. These submissions will be reviewed before they are published. Please make sure to provide details of your dsl/wifi account, your location and other pertinent data.
Popularity: 10% [?]
I decided to open up a dedicated site for all Smart Wifi subscribers so that all information, support, technical and legal advice are shared and disseminated here.
All visitors can register and will be allowed to post comments and even share information under Customer Complaints, Technical/Legal Advice and Smart Wifi News categories. The submissions must include the subscriber’s name, their location and the date when they first subscribed to Smart Wifi.
Some of the information that has been shared in my personal blog will be moved here.
Popularity: 100% [?]