Is there a way of configuring my canopy Subscriber Module and Linksys WRT54G router to be able to access my webserver from the internet? I was told by the Smart Bro Customer Service Center that I cannot have a webserver running because I only have a residential subscription.

Popularity: 5% [?]

Has anyone received billing statements from Smart? Or, has not received? Kindly post.

I’m currently in an ongoing email cha-cha with customercare regarding delivery of my billing statements. Since I signed up early this year, I have not received a single billing statement.

Why is this important? If people are looking to filing legal complaints against Smart for non-delivery of services, you’d have to prove that you’re a SmartBro subscriber. How? By presenting the billing statements and your corresponding payments.

Popularity: 3% [?]

They just left a few minutes ago, actually, because I had scheduled an appointment last Sunday, when our net went down and couldn’t renew the IP address even after multiple attempts to reboot and re-assign IPs. Take note, that was done under the directions of the Smart Bro tech support, but it still didn’t fix things.

So the guy referred me for scheduling tech guys coming over. The earliest they could come was Wednesday, but I had to go out that day. So I opted for the weekend.

(Sidenote: The net came back Monday, I think, so it seemed pretty useless to have them come over still. Nevertheless, I was still curious if they could fix anything.)

So after they left, I tried a speed test at testmy.net and got these results. Note: I’m uploading installation files via FTP as I did the download test, but it shouldn’t matter if the net is really fast!

Your connection is: 18 Kbps or 0.02 Mbps
You Downloaded at: 2 kB/s
You are running: 0 times faster than 56K and can Download 1 megabyte in 512 second(s)
Member Ident: CompID:1869592545216
Test Time:: 2006/07/01 - 1:24am
Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4
Test ID: 7DACIWJ0F (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 16.67 % of your hosts average (188.142)
This was tested from a 386 kB file and took 173.048 seconds to complete

Wonderful! So much for coming over and supposedly improving things.

Popularity: 5% [?]

Does anyone here know why I am not able to host on games like warcraft and starcraft on battle net? I am able to create games on LAN, including Hamachi but I can’t on Bnet. I already tried it with or without router and checked whether the firewall blocks the connection. It seems that the connection doesn’t allow me to host?

Popularity: 1% [?]

Here are simple steps how to troubleshoot your smart wifi if you are having slow or no connection.

1. Power reset your equipment
= reboot pc and the unplug then plug power supply of the antenna

2. go to command prompt and type ipconfig
= if your ip starts with 192.168.x.x then your antenna is associated with the smart base station.
= if your ip starts with 169.254.x.x then your antenna is not associated with the smart base station.

2. type ping 10.0.0.1 -t
= 10.0.0.1 is the ip of the smart base station.
= reply must be mostly single digit ex. 5ms upto 20ms and no request time out.
= if the reply is mostly 2 or 3 digits ex 100ms to 999ms means you are recieving weak signal. (the contractor who installed the antenna installed it even if it is not feasible for installation coz they get the installation fee)hehehe
= try to turn your antenna while doing the ping test, if the reply is mostly single digit then you are getting good signals.

3. good signal means fast and stable internet connection.
= if you are still having problems and same with your neighbors who is connected to the same base station then the problem is not on your antenna or on your recieved signal but on smart base station.

4. if you have other question regarding basic troubleshooting with smart wifi send email to smartwifihelper@gmail.com

Popularity: 3% [?]

I want to know what bandwidth meter do you use? at least its close to comparison with smart wifi bandwidth meter. Or does smart provide a bandwidth meter?

I’m using the Speak Easy | 2wire | CNET or are there better bandwidth meter so when we complain its a good basis to compare with smart?

Popularity: 2% [?]

You get speeds up to 1000++ KB/s at the start of your download, then it degrades quickly at every second. Now it’s at 10.5 9.2 8.3 KB/s and I it’s still going down. Pretty soon it’ll get pegged down at dial-up or below dial-up speed.

Popularity: 1% [?]